Responsible Gaming

    Gaming Should Be Fun, Not a Financial Solution

    At City Yoga Ltd, we believe that casino gaming should be enjoyed as entertainment only. Gambling should never be seen as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and within your means.

    We are committed to promoting safer gambling practices and supporting our players in maintaining control over their gaming activities.

    Age Verification

    You must be 18 years of age or older to gamble in the United Kingdom. It is illegal for anyone under 18 to participate in casino gaming. We take age verification seriously and reserve the right to request proof of identity at any time.

    By accessing our casino services, you confirm that you are at least 18 years old and meet all legal requirements to gamble in your jurisdiction.

    Warning Signs of Problem Gambling

    Recognise these warning signs in yourself or others:

    If you recognise any of these signs, please reach out for help immediately.

    Self-Help Tools & Player Protections

    We provide tools to help you maintain control of your gaming:

    Deposit Limits

    Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly). Once reached, you cannot deposit further funds until the period resets.

    Loss Limits

    Set a maximum amount you are willing to lose during a gaming session. When this limit is reached, your account will be temporarily suspended from further play.

    Reality Checks

    Receive regular notifications during gaming sessions to remind you how long you have been playing and how much you have spent. These help you stay aware and in control.

    Time-Out (Self-Exclusion)

    Take a voluntary break from gambling for a set period (24 hours to several weeks). Your account will be inaccessible during this time, and you will not receive promotional materials.

    Self-Exclusion (Permanent)

    Permanently close your account if you feel you cannot control your gambling. This is a serious decision and can typically only be reversed after a significant period.

    To access these tools, please log into your account or contact our Customer Support team.

    Support Organizations & Help Resources

    If you are struggling with gambling, professional help is available. Please contact one of these trusted organisations:

    United Kingdom

    International Support

    If You Need Help, Reach Out Today

    Problem gambling can affect anyone. If you or someone you know is struggling with gambling, please don't suffer in silence. Help is available, and recovery is possible.

    Contact GamCare (0808 8020 133) or visit www.gamcare.org.uk to speak with a trained counsellor today.

    You can also register with GamStop to exclude yourself from all UK-licensed online casinos in minutes.

    Our Commitment

    City Yoga Ltd is committed to operating responsibly and ethically. We support the principles of safer gambling and work with regulatory bodies to ensure player protection. If you have concerns about your gambling or would like to discuss our responsible gaming measures, please contact our Customer Support team.